oa Feedback als middel voor het bevorderen van teamprestatie en teamleren

Feedback as a method for improving the performance and learning of teams

Wieby M.M. Altink, Carin J.H. Bossink, Hanneke. J.A. Bulthuis & S. Jansma, Gedrag & Organisatie, Volume 19, September 2006, nr. 3, pp. 272-289

Teamwork is essential nowadays. Already in 1992 about 82% of the organizations stated to work with teams. Most organizations want to improve teamwork in order to improve on their business, but also to develop the competencies of their employees. In this study two research projects from the Netherlands are discussed that tackled the relation between feedback (individual and team related) with performance (as judged by team members themselves). We find a relation between feedback and performance indicators. Effect-sizes are corresponding to other (meta-analysis) studies. The results are discussed in relation to methods to account on performance improvement within organizations. Theoretical and practical implications are also discussed.