oa De invloed van interactionele onrechtvaardigheid en emotionele stabiliteit op deviant gedrag in organisaties

The influence of interactional injustice and emotional stability on deviant behavior in organizations

M. Vos & E. Giebels, Gedrag & Organisatie, volume 20, November 2007, nr. 4, pp. 392-408

Workplace deviance has become an increasing concern for employees and employers all over the world. A field experiment was conducted to investigate the relationship between interactional injustice and workplace deviance and the moderating influence of emotional stability. 117 employees from a company in the service industries read a situation sketch in which half of the subjects were confronted with a interactional just situation and the other half with a interactional unjust situation. The results indicated that interactional injustice as well as emotional instability induced deviance directed to the management but not more general forms of workplace deviance. The relationships between interactional injustice and emotional stability on the one hand and deviant behavior on the other hand appeared to be partially mediated by negative affect. No support was found for an interaction between interactional injustice and emotional stability on workplace deviance.