oa De effectiviteit van oplossingsgericht werken en cliëntgeleide contractering bij coaching en advisering: lessen uit de psychotherapie

The effectiveness of solution-focused working in coaching and consultancy

C. Visser & R. Butter, Gedrag & Organisatie, volume 21, March 2008, pp. 35-55

Until now, little research has been done on the effectiveness of organizational consultancy and coaching. This study aims to make a contribution to the knowledge development in this area. A web-based questionnaire was administered with 158 clients of coaches and organizational consultants. Through this questionnaire, the relation was studied between, on the one hand, the way of contracting and the approach followed, and on the other hand the effectiveness of the project. One of the most striking conclusions is that a client-led way of working – which is one of the important characteristics of the solution-focused approach – in which the client directs the process while the advisor responds flexibly, is strongly associated with success. The article closes with some practical suggestions for advisors and for follow-up research.