oa Onderzoek vanuit klantenperspectief en de directe member check

Research from a client perspective and the direct member check

Lineke Verkooijen

This article describes a method for narrative research from a client perspective. In this type of research the story and the meaning of the story according to the client are the object(s) of research. The method is presented as a ‘direct member check’. During open interviews the verbal reactions of the interviewee or narrator are being typed out on a laptop as literally as possible and projected by means of a projector. The interviewee is invited to read it and respond to the text. The method is used to understand as much as possible the knowledge, experience and meaning of the story of clients. Whether it is useful in other situations, is a question for further research.