Tijdschrift voor Taalbeheersing - Volume 41, Issue 2, 2019

Abstract Text features and quality of learner text: an annotation study Manually annotated corpora of writing products may greatly contribute to writing research: they offer detailed insights in the quality of these texts, in the text features actually attended to by human text raters, in possibilities and difficulties for the use of automatic writing analytics and writing tools, and in the relations between different text quality Read More

Abstract Oh (/o/) as information receipt in Dutch talk-in-interaction Recently there has been an increased interest cross-linguistically in how speakers use interjections in everyday interaction. A particularly productive line of inquiry deals with what are known as change-of-state tokens, interjections with which speakers claim that there has been a shift in their cognitive state such as their knowledge, understanding, attent Read More

Abstract Webcare via public and private social media. A corpus study on the effect of Conversational Human Voice in the PT sector This study investigates the use of Conversational Human Voice (CHV) by a Dutch Public Transport (PT) operator in reactive webcare conversations with travelers on private and public social media channels and the effect of this use on the traveler’s sentiment during the conversation. In th Read More