Tijdschrift voor Communicatiewetenschap - Volume 43, Issue 3, 2015

Beste lezer,

The impact of emotional communication on perceived sincerity and reputation of organizations in crisis The impact of emotional communication on perceived sincerity and reputation of organizations in crisis This paper examines the impact of emotional communication of an organizational spokesperson in times of crisis on consumers’ perceptions of the spokesperson (i.e. sincerity) and the organization (i.e. reputation) by tw Read More

Web 2.0 and social media for strengthening the support for development aid: opportunities, challenges and state of the art Web 2.0 and social media for strengthening the support for development aid: opportunities, challenges and state of the art This article reflects upon the question how web 2.0 and social media can be used to strengthen the public support for development aid. Based on a literature review, desk research Read More

Rhythm and blues in speeches. Speechwriters about musicality in Dutch governmental speeches Rhythm and blues in speeches. Speechwriters about musicality in Dutch governmental speeches Politicians are not only concerned with whát they want to say but also hów something to say to persuade their audience. Classical orators (like Aristotle) stressed the importance of rhythm, volume and word stress in the actio, the fift Read More

Government behaviour change policy: a case study to explore how social psychological influences may mediate effects Government behaviour change policy: a case study to explore how social psychological influences may mediate effects Government behaviour change policies often build on the assumption that citizens make decisions rationally. In practice however many social psychological processes subconsciously influe Read More

Consumers’ responses to product recalls with language errors Consumers’ responses to product recalls with language errors Product recall notices not only warn consumers for faulty products, they also limit the damage which may be caused to the company. But what happens when the product recall notice itself contains errors? This study investigated the effects of three different types of language errors: typographical Read More